JMI organizes a workshop on 'Soft Skills in Dental Practice' for BDS Interns
New Delhi: The Faculty of Dentistry, Jamia Millia Islamia (JMI), organised a workshop on ‘Soft Skills in Dental Practice’ on 5th December 2024, for its fifty BDS Interns of the Batch 2020. The workshop was conducted by Prof. Poonam Sood Loomba, Professor and Head, Microbiology Department, G. B Pant Institute of Postgraduate Medical Education and Research, New Delhi. She is a FAIMER Fellow from CMC Ludhiana and is actively involved in medical education. She is also the National Medical Commission Convenor for the Regional Centre, Medical Education Department, Maulana Azad Medical College, New Delhi.
In the inaugural session, Prof. Keya Sircar, Dean, Faculty of Dentistry welcomed the gathering and emphasized on the need of soft skills in dental practice. The organizing chairperson, Prof. Ashu Bhardwaj, highlighted the origin of the term “soft skills” in the U.S Army in late 1960s, when apart from technical know-how, leadership values and emotional intelligence were considered to be important adjuncts to motivate soldiers. She made the interns aware that over the next few months, they would be stepping into the real world where adhering to soft skills would be a feather in their professional cap.
In her lecture, Prof. Loomba drew the attention of the participants to various aspects of soft skills, such as attitude, ethics and communication. Speaking on the significance of verbal and non-verbal communication, she emphasized on active listening at length, taking informed consent, breaking communication barriers and maintaining ethical standards.
The workshop was conducted through role plays of clinical case scenarios on convincing a patient about the importance of sterilisation, counselling a HIV reactive patient, taking informed consent regarding placement of implants, explaining treatment, and counselling a patient for compliance to dentures, obtaining cooperation of the mother of an anxious child, breaking bad news, communicating the importance of written records and dealing with an agitated patient.
The interns actively participated in the role plays with dynamic inputs from the resource person and the organising team. The inaugural session concluded with a vote of thanks by the Organising Secretary, Prof. Zeba Jafri.The event was organized by faculty members - Prof. Ashu Bhardwaj, Prof. Anuradha Sharma, Prof. Zeba Jafri, Prof. Nishat Sultan, Prof. Anupriya Wadhwa, Prof. Kirti Chawla and Dr. Nupur Gupta under the patronship of the Dean, Faculty of Dentistry, JMI, Prof. Keya Sircar.